hey danielle…. how frustrating. hope everything turns out to be fine
by the way.. love your blog and the stuff you always surprise me with.
greetings from cologne
marko

Bravo pour ce blog découvert aujourd’hui. Il est superbe. Je lis l’anglais, mais j’espère que vous comprenez le français. Continuez ce beau travail! votre goût et vos choix sont excellents!

I had a horrible experience with FedEx this week. They delivered THREE large boxes to me that did not belong to me. They left them at my door when I wasn’t home. They were intended for some man in my town. The boxes were from Hewlett Packard and weighed a ton so clearly computer-related equipment was inside. In other words, expensive stuff.

I called FedEx and they told me they’d come get the boxes right away. I told them the driver made a huge mistake and that they are lucky I am a very honest person.

Two days passed. No one came for the boxes.

FedEx called me on day 3 and told me that they did research on the tracking number. The packages were delivered to the right house according to the driver. He said the slip said my name and address. I read the slip to them directly from the boxes and my name was no where on the boxes. I told them the driver was incorrect. They said he was not incorrect, that these were my boxes and that if I didn’t want them I should just have refused delivery instead of making up an elaborate story.

??

Can you believe that!?

So I did some research and found the man in my town to whom the packages did belong. He was so grateful that I called. He said he was waiting for these packages. He drove to my house and picked them up because FedEx would not come get them for him.

I’ve had other bad experiences with FedEx but this one just happened this past week so I am not determined to never use them again. NEVER. Especially hearing your story too.

I hope your packages can be located. So many dishonest people in the world, if a package is delivered to the wrong house how many people would return it these days?

Holly

Wat een gezeik zeg, maar maak in de toekomst ook geen gebruik van TNT. Dat zijn net zulke prutsers. Maak er lekker een weekendje UK van ofzo, gezelliger en kost je ook veel minder tijd en frustratie

This is another absurd Fedex story Holly! Some many things wrong here: you call them with the best intentions and they are saying that you are a liar, they left the package at the wrong door but they should not leave package at door steps at all (even if it would be the right address), they did not want to correct their mistake by picking up the package and delivering it to the correct address etc. I just can believe this!

I have send (to countries all over the world) hundreds of packages with TNT and have also used DHL - I did not have a single problem with them. Two times I use FedEx and they screw up completely. I thought it might be only Fedex Netherlands but Holly’s story makes it clear that Fedex has serious problems with their core business worldwide!

Daniela, merci beaucoup pour tes mots tres gentile! Je suis heureux que tu aime mon blog.

I had to fire Fedex. They really bungle things up. I had a business where there was a ton of damage on Fedex shipping. It made me wonder, just what do they do with those boxes on the trucks?

Well if you are not happy with fedex imagine Correo Argentino…

Oh dear, We’re relying on Fed Ex at the moment!

i’d want to lounge at this place too after such a frustrating experience!

hmmm…i’ve had similiar experiences with FEDEX - ALL bad. better to stick with UPS. love your site!